TERMS & CONDITIONS

Jewels, Sculptures and  items fabricated on request

 

DOMAINE DES SONGES SARL

Head office :

Carré Claude Nicolas

33, Grande Rue

25610 ARC-ET-SENANS

Tel : +33 (0)972526456

Email : domainedessonges@gmail.com

BESANÇON RCS 810336107

Inscrit au répertoire de la Chambre des Métiers et de l’Artisanat de FRANCHE-COMTÉ : 810336107 RM25

VAT number: FR 56 810 336 107

SIRET: 81033610700018

CODE APE: 3212Z

 

PRECIOUS METAL: DECLARATION OF EXISTENCE AT STRASBOURG’S GARANTY DESK.

 

 

Claude n° 1 : Object

The present terms and condition of sales present the rights and obligations of DOMAINE DES SONGES and customers in the context of sales in the website www.domainedessonges.com


All selling confirmed by  DOMAINE DES SONGES involved the customer to accept the terms and conditions of sales.

 

 

Clause n° 2 : Presentation of products

Following article  L111-1 of consumption’s code, the characteristics are explained in our « CATALOGUE » on-line. However, the photos are an illustration and are not contractual.

We make all our possible to show you realist photos but the colours of the products can depend of your computer. Accordingly, DOMAINE DES SONGES shall not be held liable for any errors it may contain

All the text, photos and videos are, in all the word, subject to copyright protection. Their reproductions are forbidden, except if DOMAINE DES SONGES give his writing previous agreement.

 

Origin of our products:

All our items are fabricated in France by our company, except if you have the contrary information in product description

 

2.1 : Precious metal items:

 

GOLD    (on request - ask for cotations at domainedessonges@gmail.com)

Gold 750‰ (18 carats) hallmarked by punch

The items with weight superior to 3 grs are hallmarked by legal state and producer punches.

The items with weight inferior to 3 grs are hallmarked by producer punch.

 

Silver  (on request once customers confirmed the order on our website)

Silver 925‰ hallmarked by punch

The items with weight superior to 30 grs are hallmarked by legal state and producer punches.

The items with weight inferior to 30 grs are hallmarked by producer punch.

 

Vermeil (on request – ask for cotations at domainedessonges@gmail.com)

Silver 925‰ flashed with gold equal or superior to 750‰

The items with weight superior to 30 grs are hallmarked by legal state and producer punches.

The items with weight inferior to 30 grs are hallmarked by producer punch.

2.2: More of the items needs a process fabrication which delay depends of the charge of work but we guarantee a maximum delay of 30 days.

Our jewels are made in accord to French law. The responsibility of the seller may not be held in case of not respect foreigner’s laws.

The buyer has to inform himself about law and customs’ obligations particularly for precious metal jewellery.

 

2.3 :DOMAINE DES SONGES can realize your jewels, seals or medals. Please send us your drawing or a photo and we will send you price and delay in delay of 72h.

 

Clause n° 3 : Price

All prices are inclusive VAT and exclude charges for postage and packaging.

We reserve the right to change the prices of items without prior notice. Those who access the site outside of France are responsible for compliance with their local laws and taxes.

 

Clause n° 4 : Discount

No discount will be apply, except in promotions sections.

 

Clause n° 5 : Order

Once the customer chooses the items he wants to buy, he will have to create an account or use the express shopping. When he will enter his address the total of taxes and postal charges will appear.

You can confirm and pay.

DOMAINE DES SONGES confirm the order by email which is the proof of date and contents order.

 

The buyer declares:
- to be 18 years old and have the legal capacity to order or to have a parental authorization and to be able to show at any moment this authorization.

- to be a natural person  with personal needs (not with commercial purpose)

 

The information of name and adress are necessary to buy through the website. Theses are confidential informations. 

 

Clause n° 6 : Payment

The payment can be do:

  •        By Bank checks (only French checks); to DOMAINE DES SONGES and to be sent to :

DOMAINE DES SONGES

Carré Claude Nicolas

33, Grande rue

25610 Arc-et-Senans

  •        By credit card through paypal  secure payment
  •        By paylpal transfer

 

The buyer will pay the totality of the order.

 

 

Clause n° 7 : withdrawal right

In accordance with legal provisions, the buyer has a delay of 14-days to return the items (working days).

He will just have to pay the postal charges to return his order. The items have to be returned in original packaging with the pro-forma invoice or delivery note.

DOMAINE DES SONGES will pay back in 30 days.

 

Important: in accordance with legal provisions, all the items personalized, fabricated especially for the buyer and precious metal (silver or gold) don’t enter in the withdrawal right. The buyer can’t return the products.

 

 

Clause n° 8 : Delivery

DOMAINE DES SONGES deliver in all the world.

Delay :

About 3-8 working days for France.

About 8-30 working days for the rest of the world.

 

IMPORTANT: the delay of delivery adds to fabrication delay and this one depends on the charge of work.

 

The delay is just an indication. If the delay is superior, no responsibility can be charged to our company.

 

You could see and chose your delivery mode when you will enter your address.

If you want another way of shipping, please contact us.

 

Clause n° 9 : Returns goods

 

The items realised on measure and/or in precious metal can’t be returned except if DOMAINE DES SONGES fault is demonstrated.

The items have to be returned in original packaging with the pro-forma invoice or delivery note.

DOMAINE DES SONGES will pay back in 15 days.

 

All the damage caused by transport is not DOMAINE DES SONGES responsibility.

 

Clause n° 10 : Competent court law

In the event of any dispute concerning the implementation of the present provisions, the competent court is .

Tribunal de commerce de BESANÇON.

 

 

Clause n° 11 : Customers service

For more information or claiming, please contact  our customer service form 9am to 4pm:

 

Carré Claude Nicolas, 33 Grande Rue, 25610 ARC-ET-SENANS

Tel : +33 (0)972526456

e-mail: domainedessonges@gmail.com